PERGUNTAS FREQUENTES

поиск по частым вопросам марквиз
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Is it possible to use a quiz if I don't have a website?

Yes. You don’t need a website to run a quiz. Share it through a direct link, for example on your Instagram page, or send the link anywhere you like. You’ll find the direct link to your quiz in the “Embedding” tab.

How do I test a quiz without using up leads from my balance?

To test the quiz, enter these values in the contact form.
Email field: test@marquiz.io  
Phone field: +1-999-999-99-99  
Messenger field: test

Why can't I view my leads data even though I still have leads on the balance?

If you still have leads on your balance but your paid period has ended, you’ll need to renew your subscription to access the data again.

How do I change my account password?

Click your profile icon in the top right corner. In the pop-up menu, click your name or “Settings” to go to the “Account settings” page, where you can change your password.

How do I change the email for notifications?

You’ll find the notification settings (email and Telegram) in the “Integrations” tab.

What are the optimal image sizes for uploading?

Recommended image sizes for correct quiz display:
Vertical: 180 × 240 px
Square: 240 × 240 px
Horizontal: 380 × 240 px
Start page in a pop-up window: 1380 × 1300 px
Answer options: 380 × 307 px
Results: 1100 × 600 px

How do I change the color of a button or a quiz?

You’ll find all the design and color settings in the “Design” tab.

Where can I view leads that I received during the unpaid period?

Go to “My quizzes” page and click the “Leads” button in the quiz. Leads collected during an unpaid period are locked. To open a lead, click the red eye icon next to it.

How can I receive notifications about leads on my phone?

You can get lead notifications via Telegram. See our step-by-step guide to set it up.

What's the difference between "Start page" and "Landing page"?

The Start page is the first main screen of your quiz. It tells users what the quiz is about before they start answering questions.

The Landing page is a separate page built in our editor. You can drive traffic to it directly and connect your own domain (the “Embedding” tab → “Direct link to the quiz”).

You can add the basic information about your quiz to both pages: its title, image, and the bonus users get for completing it.

Why don't the results work (the error "There is no result matching your responses")?

Most likely none of the results match the conditions. Check the condition settings. The best approach is to set up a default result that shows when no other conditions are met — just leave its conditions empty.

How do I embed a quiz directly into a website without a button (in the page body)?

Go to the “Embedding” tab, choose “HTML Block” and set it up. You can learn more in our guide.

Where do I find the quiz ID?

There are two ways to find it. Open the Quiz editor and look at the address bar: you’ll see app.marquiz.io/quizzes/12345/edit, where “12345” is your quiz ID.

Or open the “Embedding” tab, click “Direct link to the quiz” and read the quiz ID from the link after https://mrqz.to/.

How do I link a domain name to a quiz?

Follow our guide on setting up a domain for your quiz. If you have any difficulties, contact our support team.

I made changes to the quiz or set up an integration, but it didn't work. Why?

Your changes don’t go live until you publish them. In the quiz editor, click “Save and publish” and check again. If this does not help, contact our support team.

Why does my quiz auto-open even though it's switched off?

Auto-launch is controlled by the “Launch the quiz automatically” checkbox in the “Embedding” tab → “Pop-up Overlay Settings”. Two things to keep in mind here. First, some checkboxes on this page reset when you reload it, so what you see doesn’t always reflect what is actually saved. Second, changes you make here don’t reach your site automatically: to apply them, remove the old embed code from your website and paste in the updated one. You can find more detailed guides on auto-launch in our help article. If the quiz still opens by itself, contact our support team.

Can I try Marquiz for free?

Yes. The Free plan is available right after registration and isn’t limited in time. It gives you 10 leads per month and unlimited quizzes. If you need more, switch to a paid plan: “Start” at $19 per month with 30 leads, or “Plus” from $39 per month with 100 to 5,000 leads depending on the package.

You can find detailed information about the plans on our pricing page.

When should I top up my account balance?

Top up your balance when you’ve reached the lead limit on your plan or your subscription has ended. We recommend adding a credit card and turning on automatic payments to avoid any service disruptions.

You can check your remaining leads and days anytime in the top right corner of the screen or on the “Payments and balance” page.

Can I set auto payments?

Yes, you can add a card and turn on automatic payments so your balance always stays topped up.

Will I be notified when my payment is due?

Yes. You can set up payment notifications on the “Account settings” page, under “Payment notifications”. Use the toggles for email alerts about upcoming payments, and the buttons to set up notifications via Telegram. If you need any help, contact our support team.

How do I change my subscription plan?

You can change your plan at any time on the “Payments and balance” page. Please note: when you switch between plans, any unused lead credits are lost.

How much does Marquiz cost?

You can start with the Free plan, which gives you 10 leads per month at no cost. If you need more, choose one of our paid plans with different monthly lead limits.

Are quizzes limited?

No, you can make as many quizzes as you want on any subscription plan.

Is my balance shared by all quizzes?

Yes. All your quizzes use one common balance.

What payment methods are available?

We accept the following payment methods:

  • credit and debit cards
  • PayPal
  • bank transfer
  • purchase order
What is White Label and how much does it cost?

White Label is an option that lets you hide the “Create your Marquiz” tag. It costs $2 per month and can be enabled separately for each quiz.

How many languages are available in Marquiz?

The interface of Marquiz is currently available in four languages:

  • English
  • German
  • Spanish
  • Portuguese

But we’ve got you covered with over 38 languages! You can create quizzes in English, Spanish, Arabic, Chinese, Turkish, and more. For more information, check out our guide: How to change quiz interface language.

How do I remove my card or link a different one?

First, cancel your active subscriptions on the “Payments and balance” page. Then go to your account settings and remove the card. To link a new one, simply pay for your plan with the new card on the “Payments and balance” page. Cancelling a subscription doesn’t cut your current plan short — it stays active until the end of the paid period, so you won’t lose the days you’ve already paid for.

Делаем под ключ

Сделаем квиз за вас

500
500 заявок на балансе
Делаем анализ
Мы сами проанализируем ваш бизнес, составим вопросы и настроим квиз
Ставим на сайт
Интегрируем квиз на любой существующий сайт
Подбираем картинки
Подберём красочные изображения к нужным вопросам
Заполните форму ниже и мы свяжемся
с вами для обсуждения проекта
Спасибо ваша заявка получена!
Угу, что-то пошло не так, проверьте правильность данных
1000
1000 заявок на балансе
Делаем анализ
Мы сами проанализируем ваш бизнес, составим вопросы и настроим квиз
Ставим на сайт
Интегрируем квиз на любой существующий сайт
Подбираем картинки
Подберём красочные изображения к нужным вопросам
Создадим сайт
Создадим посадочную страницу под ключ
Настроим систему аналитики
Настроим систему аналитики Google Analytics и Яндекс Метрика
Заполните форму ниже и мы свяжемся
с вами для обсуждения проекта
Спасибо ваша заявка получена!
Угу, что-то пошло не так, проверьте правильность данных
2000
2000 заявок на балансе
Делаем анализ
Мы сами проанализируем ваш бизнес, составим вопросы и настроим квиз
Ставим на сайт
Интегрируем квиз на любой существующий сайт
Подбираем картинки
Подберём красочные изображения к нужным вопросам
Создадим сайт
Создадим посадочную страницу под ключ
Интегрируем квиз с CRM-системой
Интегрируем квиз с любой CRM-системой
Настроим систему аналитики
Настроим систему аналитики Google Analytics и Яндекс Метрика
Яндекс Директ
Настроим рекламную кампанию в системе Яндекс.Директ
Заполните форму ниже и мы свяжемся с вами для обсуждения проекта
Спасибо ваша заявка получена!
Угу, что-то пошло не так, проверьте правильность данных